For in-stock orders, we will complete the preparation and shipment within 1-3 working days. For customized orders, we will complete the production and delivery within the construction period confirmed with you.

International logistics time: For mainstream countries in the US/Canada/Europe, the standard delivery time is 7-15 working days, and the expedited delivery time is 3-7 working days. The specific time will be affected by the destination customs, holidays and other factors. You can check the logistics track in your order in real time.

The product price does not include import duties, VAT and other related taxes in the destination country. These fees may be incurred upon delivery of the package and shall be borne by the recipient. For specific tax standards, please consult your local customs authorities. We will also provide you with compliant customs clearance suggestions according to the policies of different countries, you can contact customer service in advance for details.

To better protect your crystal jewelry, we recommend you: 1. Avoid contact with chemicals, perfumes, cosmetics, sea water and pool water. 2. Please take off the jewelry when exercising, bathing, sleeping, to avoid bumps and falls. 3. When not wearing, wipe it with a soft cloth and store it in an independent jewelry box to avoid friction and scratches with other jewelry. 4. Natural crystals have different hardness, avoid strong collisions that may cause cracking.

Yes, we support exclusive customization services, including crystal stone selection, style design, engraving, engagement ring/commemorative jewelry customization, etc. You can contact our customer service with your customization needs, and we will provide you with a one-to-one design scheme and quotation to create unique crystal jewelry exclusive to you.